Digital Business Management & Admin Support

I help small business owners organize the chaos behind the scenes — so you can scale sustainably, serve your clients with ease, and actually breathe.

What’s a DBM?

A Digital Business Manager (DBM) is your strategic right hand. They’re someone who helps you manage the back end of your business so you can focus on growth.

While Virtual Assistants handle tasks, a DBM builds the systems behind those tasks. From streamlining client onboarding to delegating team work and setting up project tools like Hubspot, Asana, or Dubsado, a DBM helps your business run smoothly and scale sustainably.

Read more about what a DBM does (and if you need one)

Services

    • Workflow & SOP design

    • Client onboarding + delegation systems

    • Operational audits and process optimization

    • Organization of digital assets + tools

    • New business outreach

    • Managing client communications

    • Onboarding and offboarding clients

    • Ensuring timely follow-ups and professional responses

    • Organizing appointments and meetings

    • Coordinating both personal and business schedules

    • Keeping your inbox clear, sorted, and stress-free

    • Assisting with job postings and candidate communication

    • Scheduling interviews and onboarding new team members

    • Streamlining the hiring process from start to finish

    • Create or edit existing: staff handbooks, trainings, and SOP’s

    • Handling customer inquiries, feedback, and complaints promptly and professionally

    • Maintaining a positive online reputation by responding to reviews and feedback on platforms like Yelp, Google Reviews, and social media

    • Creation and scheduling of posts across various platforms

    • Engaging with customers, responding to comments/messages, and managing online reputation

    • Developing social media strategies to increase brand awareness and customer engagement

    • Maintaining design and tone consistency

About Me

Hi! I’m Ren — a Digital Business Manager and Virtual Assistant based in Denver (by way of DFW, Texas). My background is rooted in customer service. My first job as a server taught me to stay calm under pressure, communicate clearly, and—most importantly—the true power of a good guacamole recipe.

Between serving shifts, I took on admin roles that sparked my love for problem-solving, organizing, and supporting the behind-the-scenes work that keeps a business running.

Starting my own business was always a dream, and within a month of launching Ren Virtual, I landed my first client. Now, I get to help small business owners stay organized, productive, and stress-free every day. I’m passionate about what I do because I know that having the right support can make all the difference.

Now, I help small business owners organize the chaos behind the scenes so they can stay focused, productive, and ready to scale.

Whether it’s calendar and inbox management, building better workflows, or creating simple systems for client onboarding and task delegation — I’m here to help you reclaim your time and move your business forward.

If you're ready for a right-hand partner who brings both admin support and operational strategy to the table — let’s chat.

Let's Connect!

Questions? Contact me here or reach out directly to ren@renvirtual.com