I provide a comprehensive suite of virtual assistant services tailored to meet the diverse needs of small business owners. I am more than happy to build a tailor made plan for you, so if there are services you need that you don’t see here — let’s connect!

My goal is to handle the essential tasks that keep your business running smoothly, allowing you to focus on growth and success. Here's some ways that I can assist you:

Client Relations Management

• New Business Outreach: Identify and reach out to potential clients, fostering new business opportunities.

• Managing Client Communications: Serve as the primary point of contact for clients, ensuring clear and timely communication.

• Onboarding and Off-boarding Clients: Streamline the processes of integrating new clients and concluding services with departing ones, ensuring a seamless experience.

• Timely Follow-Ups: Ensure all client interactions are followed up promptly, maintaining professionalism and strengthening relationships.

By managing your client relations effectively, I help you build strong, lasting relationships that are crucial for your business's success.

Calendar & Inbox Management

• Appointment and Meeting Organization: Schedule and coordinate all your professional and personal engagements.

• Schedule Coordination: Align your personal and business calendars to prevent conflicts and ensure optimal time management.

• Inbox Management: Keep your email inbox organized, sorting and prioritizing messages to ensure you never miss important communications.

Efficient management of your calendar and inbox ensures you stay on top of your commitments without feeling overwhelmed.

Customer Service

• Inquiry Handling: Respond promptly and professionally to customer inquiries, feedback, and complaints.

• Online Reputation Management: Maintain a positive online presence by engaging with reviews and feedback on platforms like Yelp, Google Reviews, and social media.

Exceptional customer service fosters loyalty and enhances your business's reputation.

Hiring, Onboarding, & Staff Support

• Job Postings and Candidate Communication: Assist in creating job postings and communicating with potential candidates.

• Interview Scheduling and Onboarding: Coordinate interviews and facilitate the onboarding process for new team members.

• Staff Documentation: Create or edit staff handbooks, training materials, and Standard Operating Procedures (SOPs) to ensure consistency and clarity.

Effective hiring and onboarding processes are vital for building a competent and motivated team.

Social Media Management

• Content Creation and Scheduling: Develop engaging posts and schedule them across various platforms to maintain consistent engagement.

• Customer Engagement: Respond to comments and messages, fostering a strong online community.

• Strategy Development: Create social media strategies to boost brand awareness and customer engagement.

• Brand Consistency: Ensure all content aligns with your brand's design and tone.

Effective social media management enhances your online presence and connects you with your audience.